Effective Date: 1st November 2024
At Shadowless Art, we strive to ensure your orders are delivered promptly and securely. Please review our shipping policy below for details on shipping options, costs, and delivery times.
1. Shipping Within New Zealand
We ship products across New Zealand using NZ Post, with shipping costs calculated at checkout based on your location and the weight of the items.
2. Order Processing and Delivery Timeframes
- Orders are typically processed within 5 working days.
- Delivery times depend on the shipping method selected at checkout and your location. NZ Post deliveries typically take 3-7 working days for most New Zealand destinations.
We do our best to ensure timely deliveries, but delays may occur due to factors outside our control, such as postal service delays, extreme weather, or public holidays.
3. Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information, if available. You can use this information to track your order’s delivery progress.
4. Contact Us
If you have any questions or need further assistance with your shipping options, please contact us at:
Shadowless Art
585B Norfolk Road, Upper Plain, Masterton 5791, New Zealand
Email: [email protected]
We are happy to help you with any concerns related to shipping or delivery.
By placing an order with Shadowless Art, you agree to this Shipping Policy. We may update this policy from time to time, so please review it periodically.